Privacy Policy

Last Updated: 05/06/2025

This Privacy Policy describes how Mixture Chat or Mix Chat ("we", "our", or "the app") collects, uses, stores, and protects personal data when you use our services. This policy complies with the General Data Protection Regulation (GDPR), Turkish Personal Data Protection Law (KVKK), and other relevant international data protection regulations.

1. DATA CONTROLLER

We act as the data controller for the processing of your personal data.

Company: MIXTURETECH YAZILIM TEKNOLOJİLERİ DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Contact Email: info@mixturetech.com

2. DATA WE COLLECT

Required Information (during registration):

  • First Name and Last Name
  • Email Address
  • Date of Birth
  • Password

Optional Information (if the user provides):

  • Profile Photo
  • Album Photos
  • Bio
  • Gender
  • Nationality
  • Interests

Automatically Collected Data:

  • IP Address
  • Device Information (model, OS, etc.)
  • Last Active Timestamp
  • Usage Logs

3. PURPOSE OF PROCESSING

Your data is collected and processed for the following purposes:

  • Account creation and authentication
  • Providing core app features (e.g., messaging, profile viewing)
  • Age verification (for 18+ filtering)
  • The user's date of birth is collected and stored solely for age verification purposes and is never shared with any third parties.
  • Personalized content and matches
  • Security and misconduct reporting
  • Legal compliance and dispute handling
  • Statistical analysis and product improvement

4. LEGAL BASIS FOR PROCESSING

Under GDPR and KVKK, we process your data based on:

  • Your explicit consent (for optional data)
  • Contractual necessity (for account functionality)
  • Legal obligations (e.g., tax or law enforcement)
  • Legitimate interests (e.g., fraud prevention, analytics)

5. DATA RETENTION

  • Your data will be retained as long as your account remains active.
  • If you delete your account, your personal data will be anonymized.
  • For legal and safety reasons, certain metadata may be retained for 6–12 months.
  • After this period, all remaining data is deleted or anonymized.

6. DATA STORAGE, ENCRYPTION & INTERNATIONAL TRANSFER

  • All data is stored securely on Google Firebase infrastructure.
  • Messages are encrypted and stored securely.
  • Passwords are hashed using industry-standard algorithms (e.g., bcrypt).
  • Communications are encrypted via TLS/SSL.

International Transfers

Your personal data may be stored on Firebase servers, which may be located outside of your country, including the United States or European Union member states. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms, to ensure compliance with GDPR and KVKK requirements.

7. THIRD-PARTY SHARING

  • We do not sell or share your personal data directly with third parties.
  • We use services such as Google AdMob and Firebase Analytics for app analytics and advertising. These tools may collect anonymized usage data.

8. YOUR RIGHTS (GDPR / KVKK)

You have the right to:

  • Learn whether we process your data
  • Request correction or deletion of your data
  • Object to processing or restrict processing
  • Withdraw consent (where applicable)
  • File a complaint with the KVKK Authority or EU Data Protection Authority

9. CHILDREN'S PRIVACY

This app is only for users aged 18 or older. We have an age verification system in place. If a user under 18 is detected, their account is disabled and data removed.

10. CHANGES TO THIS POLICY

We may update this policy. Users will be notified of significant changes. Continued use of the app means acceptance of the updated policy.

11. CONTACT

For questions regarding this Privacy Policy:

Email: info@mixturetech.com

Address: ESENTEPE MAH. BÜYÜKDERE CAD. LOFT RESIDANCE NO: 201 İÇ KAPI NO: 40 ŞİŞLİ/ İSTANBUL